Explains your rights to you
You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
Helps you prepare your emails
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Creates a case file for you
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
Lets you record all your communications
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
Lets you know when to escalate your complaint
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
What’s the amazon complaints email address?
It’s not easy to get direct a email address for Amazon, but if you follow this link to the Amazon customer support page and you can get in touch with Amazon via telephone, email or live online chat.
But if it’s an Amazon complaint you want to make, you can cut out all the hassle and go straight to resolver and we’ll help take you through the whole Amazon complaints process.
When can I get in touch with Amazon support staff?
If you have an Amazon complaint to make, Amazon’s general support staff are available by phone from 6am to midnight, and by email and chat 24 hours a day.
To view the Amazon.com contact details press the button belowView Amazon.com complaints contact details
Amazon was founded in 1995 as an online bookseller and has grown to become the world’s largest online retailer. As well as its physical products, Amazon also sells downloadable books and MP3s, the Amazon Kindle e-book reader and Kindle Fire tablet computer. It is also a major provider of cloud computing services.