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Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
What if npower can’t resolve my complaint to my satisfaction?
There is an Energy Ombudsman, who can force an energy supplier to offer apologies, explanations, resolutions and even financial compensation (in certain circumstances). It’s worth remembering, though, that you’ll first need to make a complaint to npower, and give them eight weeks to respond, before resorting to the ombudsman.
To view the npower contact details press the button belowView npower complaints contact details
To help you get the best response from your npower complaint Resolver guides you through every step of the process.
To help you get the best response from your npower complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your npower complaint.