You can also download our apps for iPhone or Android and use it to call Thomson Holidays. We don’t charge any extra for this service and, if you call via the app, it will record your phone call and save it to your case file.
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
Using resolver you can:
You can raise complaints about Thomson Holidays for Tour Operators and use the Resolver system to help make every stage of the complaint process easier.
resolver is a
totally free service
that you can use to complain effectively. We are working with
industry leaders, regulators and government
to make your voice heard and improve customer service.
However, if you'd rather complain directly, you can use the above address to contact Thomson Holidays.
Start your complaint