Schools & childrens welfare - Services the local authority provides
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Lets you know when to escalate your complaint
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Based on resolver's experience, your local authority should provide satisfactory community care services. The Local Authority Social Services and National Health Services Complaints (England) Regulations 2009 stipulates that you have a right to complain if the services provided by your local authority have fallen below your expectations.
Local authorities have a duty to provide appropriate services for children, based on disability, subject to care proceedings and those likely to be involved in crime. If you are in need of support, contact your local authority. Additional services such as family & home visits, visits home or organised family holidays, may be provided for children placed in care such as a hospital or a care home. Local authorities must also provide respite care for the parents of disabled children. Service information must be published for children in need and their families and must be made available to those who might benefit from the services.