Council issues - Overcharged

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Based on resolver's experience, if you believe your council tax band is wrong, you should contact the Valuation Office Agency (VOA). You can also dispute whether or not someone is a liable person, a property is exempt, a discount is applicable, the reduction scheme for people with disabilities applies to you and whether or not the premium should be charged.

resolver will help you with your calculation dispute.

Who do you have an issue with?

Raise it for free via Resolver

Helping you with Overcharged

Resolver covers the issue Overcharged for 159 companies and organisations:

a  b  c  d  e  f  g  h  i  j   k  l  m  n  o  p  q   r  s  t  u   v   w  x   y   z