Solar panels-pv - Change in appointments with little notice

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Based on resolver’s experience to date, having an installer change their appointment time can be a frustrating inconvenience, especially if you have arranged to take time off work. You may be able to claim some compensation or a ‘good will’ payment from your installation provider by way of an apology. Contact your installation provider and obtain an address for their customer services, and write giving clear details of your complaint - such as what happened, when, and why you are complaining.

It can be an inconvenience when an appointment is changed with little notice! resolver can help you to deal with any issues arising quickly, without hassle and for free! As a first step we can help you write your complaint. Click the link below to create your email.
If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with your insurer, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

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Helping you with Change in appointments with little notice

Resolver covers the issue Change In Appointments With Little Notice for 1 companies and organisations:

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