Innovation in the age of uncertainty - a Trading Standards blog

(28/10/2014) Resolver guest-blogs on apps and innovation in the customer service marketplace

Tsi

While trading standards officers work hard to help businesses and consumers, cuts and increasing legislative pressures force a more intelligence-based approach to enforcement, making it difficult to handle every consumer complaint. 

Offering an innovative new idea, which helps and educates consumers while taking a strain off trading standards officers, Resolver provides a different way of approaching consumer disputes.

Which is why, when the Trading Standards Institute asked us if we'd like to explain a bit more about what we do and why how Resolver can help trading standards officers in their work in a period of financial restraints and economic pressures, we said "why yes - of course"

Read our CEO James Walker's blog for the Trading Standards Institute on innovation in customer service here.

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