Innovation in the age of uncertainty - a Trading Standards blog
(28/10/2014) Resolver guest-blogs on apps and innovation in the customer service marketplace
While trading standards officers work hard to help businesses and consumers, cuts and increasing legislative pressures force a more intelligence-based approach to enforcement, making it difficult to handle every consumer complaint.
Offering an innovative new idea, which helps and educates consumers while taking a strain off trading standards officers, Resolver provides a different way of approaching consumer disputes.
Which is why, when the Trading Standards Institute asked us if we'd like to explain a bit more about what we do and why how Resolver can help trading standards officers in their work in a period of financial restraints and economic pressures, we said "why yes - of course"
Read our CEO James Walker's blog for the Trading Standards Institute on innovation in customer service here.
Alternatively, if you have an issue with a company or organisation that you'd like to raise - get your voice heard better by using Resolver now . It only takes a few clicks...