More satisfied customers are indulging in smarter complaining

We might be a young company, but Resolver is already working for you, helping you with your smarter complaining.

And we want to share with you the stories of satisfied customers with resolved complaints.

We’ve found the experience of @rhodeatlas on the forum for mobile phone network giffgaff:

rhodeatlas had trouble getting their Three Paygo sims to work on a trip to Australia. This is part of Three’s ‘Feel at Home’ service, but rhodeatlas was unable to connect the sims to the Vodafone Australia network (Three’s partner for Feel at Home) and had to buy a Telstra sim instead.

Using Resolver, rhodeatlas managed to get a £50 refund from Three - despite only expecting a mere £15 compensation!

Meanwhile, rhodeatlas also tells us of a friend who used Resolver to get unauthorised charges on her phone bill refunded.

Of course, Resolver can help you get a quick, simple and satisfying resolution to your complaint for thousands of companies in many sectors, all free of charge. But if you have a telecoms-related complaint, you can start your Resolver process here.

Read rhodeatlas’ original story on the giffgaff forum here

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Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

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We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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