Resolver's Christmas Returns Calendar 2017/2018

rush

27/11/2017 It's that time of year again! Sort out your unwanted presents with the Resolver Christmas Returns Calendar

It's Christmas (already), and you're no doubt getting on with your Christmas shopping. Unfortunately, not everyone puts as much thought into their gifts as you do – it's practically inevitable that you'll end up with an unwanted jumper (or three). With all the rush around Christmas, it's difficult to find time to return unwanted presents! How will you schedule in a trip to the shops to exchange Little Timmy's geology set for the Hatchimals playset he's been going on about? Don't panic, though – many retailers have extended return policies for Christmas gifts! We've compiled a list of the biggest names to help you figure out how to get rid of your unwanted gift – check our useful table and infographic, below!

Please note that you always have the right to a refund for any faulty gifts returned within 30 days, no matter whether it's Christmas or the middle of July. Otherwise, the dates for returns are marked in the table below. If the start date is blank, it's because the returns period applies to gifts bought "before Christmas" – if you've bought the gift as a Christmas present around the period of December, you should be fine.

Christmas Gift Returns Calendar 2017/2018
Company Returns start Final day for returns
Amazon 1 November 31 January
ASOS 1 November 31 January
Clarks 25 January
Cotswold Outdoor 31 October 31 January
Currys/PC World 1 November 14 January
Debenhams 20 October 31 January
French Connection 1 November 8 January
Goldsmiths 3 November 16 January
Harvey Nichols 9 November 8 January
Jigsaw 7 November 14 January
John Lewis 28 January
Oliver Bonas 1 November 31 January
Matalan 1 October 31 January
Mothercare 1 October 31 January
Next 4 January
PANDORA 30 October 14 January
Pretty Little Thing 1 October 31 January
Reiss 24 November 3 January
Sainsbury's 1 November 31 January
Sweaty Betty 28 January
Ted Baker 1 November 31 January
The White Company UK 31 January
Whistles 15 January
christmas_returns_calendar

Who do you have an issue with?

Raise it for free via Resolver

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

We do use cookies, but only to provide you with a better experience.