Tip of the Week: Keep a copy

(07/09/2014) Whenever you write a letter or email of complaint, always keep a copy, Resolver will do this for you automatically. 

Copy

You will need this as a reminder to yourself of precisely what happened and when (especially if the facts are complicated) and as a record of the date on which you first registered your dissatisfaction in writing.

See all our of tips here

Who do you have an issue with?

Raise it for free via Resolver

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

We do use cookies, but only to provide you with a better experience.