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Festivalsummer

Festival tickets – your rights

15/02/2018 The internet has been awash with disappointed festival-goers this week, as Reading and Leeds Festival has announced a line-up for 2018 that isn’t quite what many of those with pre-purchased tickets expected…

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Valentine

Valentine's Day – A recipe for disaster!

Valentine’s day is all about sharing a special moment with the one you love. But it can sometimes be a bit of a fraught experience.

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The trouble with winter

09/02/2018 We compiled a few quick tips to help you go through winter trouble.

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Resolver League Table, January 2018

02/02/2018 It's that time again! We've updated the Resolver League Table to highlight the companies who've done a great job with resolving your complaints.

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Bother

Carillion employees targeted by scammers and spam

01/02/2017 If you’re one of 20,000 U.K. employees affected by the high-profile collapse of Carillion, it’s safe to assume that the last thing you’d want is more stress.

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Parliament

The Financial Guidance and Claims Bill – What it will mean for you

25/01/2018 The Financial Guidance and Claims Bill is currently making its way through the House of Commons, and it looks like it’ll have big implications. We’ve examined the latest news from the House of Commons and run through the positive changes the Bill could make for consumers!

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Washingmachine

Whirlpool products – your rights

22/01/2018 If you’re concerned about the safety of your Whirlpool product (often marketed under the Hotpoint, Indesit, Creda and Proline brands), you should consider using Resolver to get in touch.

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Trainimage

Join the new Independent Appeals Panel for National Rail penalty charges

16/01/2018 The appeals process for penalty fares on National Rail services is currently changing – and you can be a part of it!

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Festival

Tickets, receipts and social media – Be careful!

12/01/2018 When you’ve just booked an exciting holiday, tickets to see your favourite band, or you’ve won on the football pools, it’s tempting to let your friends know by posting a picture on social media. However, you should be careful – thieves may be on the prowl!

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Card payment fees and carry-on luggage

10/01/2018 Big news for consumers as new legislation bans surcharges for paying on card – and Ryanair change their rules regarding luggage.

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