Latest News

Ryanair

Ryanair have had some compensation issues with unsigned cheques – but they're on the case

20/08/2018 Ryanair have been having some problems with their compensation – but affected passengers don't need to panic, since they're on the case.

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Newspapers

Monday Media Round-Up – Fighting back against parking madness

06/08/2018 Hello Resolvers! Don’t you just hate it when you go to Spain and it’s full of Spanish people? Or when you’re having a staycation and a gull nicks your pasty and you fall off a pier chasing it?

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Holiday lettings booking problems travel issues

Holiday Lettings - When bookings go wrong

13/08/2018 Today's topic is holiday lettings. A few weeks ago, when I was thinking about writing this article, I asked Resolver’s users to tell me about their holiday lettings nightmares. My jaw dropped.

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Newspapers

Monday Media Round-Up – What is the most delayed airline?

06/08/2018 Hello Resolvers! Everyone needs a holiday now and then and despite the record-breaking temperatures at home, this is the busiest time of year for the airports. Lots of journalists are also away – and coming back with their own horror stories – so expect more stories about travel traumas in the next two weeks.

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Socialmedia

Resolver calls on the social media giants to treat their customers fairly – while fighting fake news

01/08/2018 As the Digital, Culture, Media and Sport (DCMS) Committee prepares to hold social media companies responsible for the spread of fake news on their websites, Resolver calls for further regulation to force the big tech companies to treat their customer’s fairly.

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Jarvis

Resolver's AI friend, Jarvis, has made a complaint!

Part of this involves us figuring out exactly what words people use to describe their complaints. Our AI (artificial intelligence) wizards, Chris S and Chris W (also referred to by number, i.e. Chris 1 and Chris 2), have put together a nifty little program that has a vocabulary of 30,000 words made up of the words we see the most in your complaints.

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Newspapers

Monday Media Round-Up – Your money in the news

23/07/2018 Confession time: are you bored yet? Yes, it’s going to have a huge effect on all our lives, but Brexit fatigue is kicking in across the nation. Even the Mail hasn’t put it on the front cover of the paper today.

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Broadbandstream

Don't want to wait until 2033 for ultra-fast broadband?

23/07/2018 The Government has pledged that there should be ultra-fast, full-fibre broadband across the UK... by 2033.

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Moneychange

Thousands are being ripped off with their holiday cash! Could you make a claim?

18/07/2018 Is your holiday cash safe? Rip-off rates are a nasty surprise for UK holidaymakers. If you've been hit by high charges, outrageous fees or shifting exchange rates, Resolver can help!

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Ipape

Weekly Updates - Your rights in the news

17/07/2018 It’s been a Brexit heavy week in the media – and with ‘you know who’ passing through the UK and causing chaos, there are a few stories you might have missed.

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