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Resolver’s rules of the restaurant

The festive season has come and gone. So if you’ve got fed up of slaving behind a hot turkey, where are the best places to go to make sure you’re not left fuming at terrible service?

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Christmas leftovers – how to get those unwanted presents back to the shops

James walker and resolver reveal the best and worst shops for returning unwanted Christmas gifts

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Tip of the Week - don't blame the staff you're dealing with

Don’t get personal, get even when you're complaining, says our resident pro complainer Jasper Griegson

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Air delays, allergy laws and water bills - a round-up

After a week of major consumer issues, we round up the big stories and what they mean for you…

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Tip of the Week - keep a sense of perspective

Always remember to keep anger out of any complaints, says our resident pro complainer Jasper Griegson

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The 12 ‘hates’ of Christmas past

Overcrowding drives shoppers online

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Tip of the Week - the power of the group

Complaining in convoy can bring rewards, says Resolver's resident complainer Jasper Griegson

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Tip of the Week - Don't be afraid to complain

(01/12/14) Resolver's resident complainer, Jasper Griegson, on how to be brave and bold in raiding that niggling issue

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Cyber Monday - Resolver on the news

(01/12/2014) A busy day for Resolver's James Walker - talking Christmas online shopping and your rights on both Sky News and ITV's Good Morning Britain

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Planning regs - what are the rules?

(26/11/14) Your local authority is the provider of number of services in your area, from collecting your bins, preventing noise pollution and ensuring planning guidelines are followed, to looking after schools, social care or municipal sports facilities. This week, we take a look at planning issues and how these are dealt with.

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