Latest news

The Secret Consumer Compensation Scheme

We could all be missing out on making a claim because we don’t know about it, and for simple issues, too!

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Pot holes: Make a claim

Read the Mirror.co.uk article on potholes and your rights and how to make a claim.

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Energy complaints

Jasper Griegson, the official complainer was on Good Morning Britain this morning and recommended to use Resolver to raise and manage complaints against your energy company.

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We reveal the train tickets you pay when you don't have to

Are fares fair? The hidden bargains of family train travel revealed

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Tip of the Week - if it gets serious, don't be afraid

12/01/14 Even if you are faced with the threat of legal action, don't be scared, says Resolver's pro complainer Jasper Griegson

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Winter warmers - Hot tips for a happy, heated home

07/01/15 How to keep your heating up and your bills down this winter

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Customer service will be king, promises water and energy sector

Could energy and water companies be set to become the consumer’s best friends? That’s what the delegates at twin conferences for the water and energy industries hope will happen this year

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Tip of the Week - stick at it

Sometimes it is necessary to fight what Churchill called a war of attrition, says our resident pro complainer, Jasper Griegson

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Resolver’s rules of the restaurant

The festive season has come and gone. So if you’ve got fed up of slaving behind a hot turkey, where are the best places to go to make sure you’re not left fuming at terrible service?

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Christmas leftovers – how to get those unwanted presents back to the shops

James walker and resolver reveal the best and worst shops for returning unwanted Christmas gifts

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Who do you have an issue with?

Raise it for free via Resolver