Latest News

Innovation in the age of uncertainty - a Trading Standards blog

(28/10/2014) Resolver guest-blogs on apps and innovation in the customer service marketplace

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Talking delayed flights compensation on LBC radio

(27/10/2014) Resolver hits the airwaves with phone-in discussion show, as we advise the nation on how to complain about delayed flights

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Tip of the Week - Don't fear the big boys

(27/10/2014) Pro complainer Jasper Griegson and his latest sage piece of advice for us - do not fear large and powerful companies, nor the people who run them

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Resolver in the news - Good Morning Britain

(21/10/14) We get a namecheck recommendation on national TV as a great, stress-free way to complain

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Complaints: Who do you go to?

(22/10/14) If you have a problem with a company and you cannot resolve your complaint, who do you turn to next? We reveal all

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Tip of the Week - Complain, because companies DO respond

(20/10/14) It is worth complaining because there are a large number of companies who, when they get it wrong, will admit that they got it wrong

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We launch ‘A life less painful’, a ‘Jackass-style’ video campaign

New campaign is designed to help students avoid getting caught out or ripped off

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Resolution of the Week - Thomson Holidays

(17/10/14) Thomson Holidays turn Graham from an unhappy customer into a very happy one - well done to Thomson!

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resolver in the media

resolver news article has started in another newspaper, the South Wales Evening Post

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Blog: how to sort housing association problems

(15/10/14) What are the rights and regulations for housing association and council house tenants who want to complain? We find out

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