Latest News

Tip of the Week: Keep a copy

You will need this as a reminder to yourself of precisely what happened and when (especially if the facts are complicated) and as a record of the date on which you first registered your dissatisfaction in writing.

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German Court Airline Ruling

(04/08/2014) Today the German Courts have given a ruling on late planes and when a plane has landed. This has an impact on compensation across Europe for delayed flights.

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ebuyer.com added to Resolver

(03/09/2014) Based on a customer request we have added ebuyer.com to Resolver today. If you have any issues with products, services or delivery from ebuyer.com raise them simply in Resolver, the place to resolve your issues.

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Most appealed parking tickets

(03/09/2014) Do you know where you are most likely to get a parking ticket or what are your chances of appealing the ticket? We can reveal that if you live in London you are the most likely to get a parking ticket but also to appeal it. Find out the top parking ticket appeals in England and Wales, but, also how to contest your ticket.

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Kettner's added to Resolver

(02/09/2014) Based on a customer request we have added Kettner's restaurant to Resolver, so if you have any issues with your visit you can now raise the issue in Resolver.

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Paul Lewis tweets about Resolver

(31/08/2014) Today Paul Lewis from Radio 4 Moneybox tweeted about Resolver and recommended Resolver for helping to resolve issues with Scottish Power.

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Tip of the Week: Pen is mightier than the sword

(31/08/2014) Read our tip of the week of how to complain effectively and get results.

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£1.6 billion in missing compensation (29/08/2014)

Resolver estimates that £1.6 billion could be in the hands of consumers if they were to complain. 59% of consumers don't make a complaint because it is too hard, too much hassle or they don't expect the company to address their problem.

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25 BIZARRE FORMS OF COMPENSATION

If you complain what do you expect as compensation? Most consumers are only looking for an apology, but, what are the top 25 bizarre forms of compensation offered, read on!

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Tenancy rights (26/8/2014)

Next month a number of new adults will be leaving home for the first time to go to University. If lucky they will be accepted into a Halls of Residence. But if not, it will be private rented accommodation and the students will join the 8 million people who are currently renting in the UK. This article is about your rights if you are renting.

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