Latest News

Tip of the Week: Keep a copy

You will need this as a reminder to yourself of precisely what happened and when (especially if the facts are complicated) and as a record of the date on which you first registered your dissatisfaction in writing.

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German Court Airline Ruling

(04/08/2014) Today the German Courts have given a ruling on late planes and when a plane has landed. This has an impact on compensation across Europe for delayed flights.

Read more added to Resolver

(03/09/2014) Based on a customer request we have added to Resolver today. If you have any issues with products, services or delivery from raise them simply in Resolver, the place to resolve your issues.

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Most appealed parking tickets

(03/09/2014) Do you know where you are most likely to get a parking ticket or what are your chances of appealing the ticket? We can reveal that if you live in London you are the most likely to get a parking ticket but also to appeal it. Find out the top parking ticket appeals in England and Wales, but, also how to contest your ticket.

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Kettner's added to Resolver

(02/09/2014) Based on a customer request we have added Kettner's restaurant to Resolver, so if you have any issues with your visit you can now raise the issue in Resolver.

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Paul Lewis tweets about Resolver

(31/08/2014) Today Paul Lewis from Radio 4 Moneybox tweeted about Resolver and recommended Resolver for helping to resolve issues with Scottish Power.

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Tip of the Week: Pen is mightier than the sword

(31/08/2014) Read our tip of the week of how to complain effectively and get results.

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£1.6 billion in missing compensation (29/08/2014)

Resolver estimates that £1.6 billion could be in the hands of consumers if they were to complain. 59% of consumers don't make a complaint because it is too hard, too much hassle or they don't expect the company to address their problem.

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If you complain what do you expect as compensation? Most consumers are only looking for an apology, but, what are the top 25 bizarre forms of compensation offered, read on!

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Tenancy rights (26/8/2014)

Next month a number of new adults will be leaving home for the first time to go to University. If lucky they will be accepted into a Halls of Residence. But if not, it will be private rented accommodation and the students will join the 8 million people who are currently renting in the UK. This article is about your rights if you are renting.

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