Latest news

Tip of the Week: Pen is mightier than the sword

(31/08/2014) Read our tip of the week of how to complain effectively and get results.

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£1.6 billion in missing compensation (29/08/2014)

Resolver estimates that £1.6 billion could be in the hands of consumers if they were to complain. 59% of consumers don't make a complaint because it is too hard, too much hassle or they don't expect the company to address their problem.

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If you complain what do you expect as compensation? Most consumers are only looking for an apology, but, what are the top 25 bizarre forms of compensation offered, read on!

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Tenancy rights (26/8/2014)

Next month a number of new adults will be leaving home for the first time to go to University. If lucky they will be accepted into a Halls of Residence. But if not, it will be private rented accommodation and the students will join the 8 million people who are currently renting in the UK. This article is about your rights if you are renting.

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Chimichanga added (20/8/2014)

Based on a customer request we have added Chimichanga restaurant chain to Resolver so if you have any texmex complaints then you can now raise them in Resolver.

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Train ticket rises

The annual rise of train ticket prices were announced this week and if you are in England you can expect a 3.5% rise in regulated fares from January next year.

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Nuisance calls - your rights

If you are receiving unwanted calls then what should you do, from annoying sales calls to silent calls with no one there, how do you solve the problem, this weeks blog looks at your rights for the different situations.

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Fairer Finance Blog on Resolver

Read the Fairer Finance blog on Resolver

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British Gas Complaints reduce

British Gas is the largest provider of energy to residential customers in the UK has reported the mild winter means the average bill has reduced by £90 over the previous winter.

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Package holiday pains

You may be reading this while working on your tan on a sunny beach, on the way to the airport wondering if you turned the oven off or on the way home from hopefully a fantastic break! What happens if the holiday does not turn out as expected.

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