Latest News by tag Ombudsman


Pet insurance claims: are you covered?

(06/06/16)Pet insurance is an expensive business. In fact, in some family, our fluffy family members are as costly to insure as our cars.

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Competition authority tells banks they need to be clearer on overdraft fees

(23/05/16) Stuck in your overdraft? Watch out – You might get charged big fees without warning

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Ombudsmen – what are they and how do they work?

We take a closer look at the various ombudsman organisations working with you across the UK

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Winter is coming – don’t let energy companies freeze you out of customer service

The energy sector is one of the most complained-about industries in Britain. In 2013, 17,948 complaints were accepted by the Energy Ombudsman, but so far in 2014 it has accepted 37,061 complaints - and that’s with two months of the year still to go!

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How Resolver helps students

(3/11/14) Ombudsman Services publishes a consumer rights guide for students

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Complaints: Who do you go to?

(22/10/14) If you have a problem with a company and you cannot resolve your complaint, who do you turn to next? We reveal all

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Blog: how to sort housing association problems

(15/10/14) What are the rights and regulations for housing association and council house tenants who want to complain? We find out

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Which is the best way to pay for something?

(1/10/14) There are plenty of ways to pay for goods and services, but which payment methods offer you the best protection? We reveal your rights.

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Problems with your payday loan

However, payday loans also offer a convenient, quick and simple way to get a bit of extra cash when you need it on a short-term basis. Whilst they have had a lot of bad press the majority of companies practices are fair and reasonable but this article is about what to do if something goes wrong.

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