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Latest News by tag Ombudsman

Pet insurance claims: are you covered?

(06/06/16)Pet insurance is an expensive business. In fact, in some family, our fluffy family members are as costly to insure as our cars. Read more...

Payday loan refunds... the next PPI?

(31/05/16)The Financial Ombudsman Service has published its annual report, and revealed that complaints about payday lenders have tripled in the past year. Read more...

Competition authority tells banks they need to be clearer on overdraft fees

(23/05/16) Stuck in your overdraft? Watch out – You might get charged big fees without warning Read more...

Ombudsmen – what are they and how do they work?

We take a closer look at the various ombudsman organisations working with you across the UK Read more...

Winter is coming – don’t let energy companies freeze you out of customer service

The energy sector is one of the most complained-about industries in Britain. In 2013, 17,948 complaints were accepted by the Energy Ombudsman, but so far in 2014 it has accepted 37,061 complaints - and that’s with two months of the year still to go! Read more...

How Resolver helps students

(3/11/14) Ombudsman Services publishes a consumer rights guide for students Read more...

Complaints: Who do you go to?

(22/10/14) If you have a problem with a company and you cannot resolve your complaint, who do you turn to next? We reveal all Read more...

Blog: how to sort housing association problems

(15/10/14) What are the rights and regulations for housing association and council house tenants who want to complain? We find out Read more...

Which is the best way to pay for something?

(1/10/14) There are plenty of ways to pay for goods and services, but which payment methods offer you the best protection? We reveal your rights. Read more...

Problems with your payday loan

However, payday loans also offer a convenient, quick and simple way to get a bit of extra cash when you need it on a short-term basis. Whilst they have had a lot of bad press the majority of companies practices are fair and reasonable but this article is about what to do if something goes wrong. Read more...