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Latest News by tag Tip of the week

What to do with your winter getaway

21/11/16 Planning a getaway this winter? Then there's plenty you need to know and must remember when it comes to travelling at this time of the year Read more...

Resolver users reveal the top companies for customer service

23/08/16 User feedback system reveals the top companies for customer satisfaction following the resolution of a complaint Read more...

Tip of the Week: Be un-British and make a fuss

Many people are frightened of complaining for fear of causing an unnecessary fuss. This is a very British attitude and it means that scores of consumers who have very genuine grievances never manage to air them. Read more...

Tip of the Week: Keep a copy

You will need this as a reminder to yourself of precisely what happened and when (especially if the facts are complicated) and as a record of the date on which you first registered your dissatisfaction in writing. Read more...

Tip of the Week: Pen is mightier than the sword

(31/08/2014) Read our tip of the week of how to complain effectively and get results. Read more...