Latest News by tag Tip of the week


What to do with your winter getaway

21/11/16 Planning a getaway this winter? Then there's plenty you need to know and must remember when it comes to travelling at this time of the year

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Resolver users reveal the top companies for customer service

23/08/16 User feedback system reveals the top companies for customer satisfaction following the resolution of a complaint

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Tip of the Week: Be un-British and make a fuss

Many people are frightened of complaining for fear of causing an unnecessary fuss. This is a very British attitude and it means that scores of consumers who have very genuine grievances never manage to air them.

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Tip of the Week: Keep a copy

You will need this as a reminder to yourself of precisely what happened and when (especially if the facts are complicated) and as a record of the date on which you first registered your dissatisfaction in writing.

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Tip of the Week: Pen is mightier than the sword

(31/08/2014) Read our tip of the week of how to complain effectively and get results.

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