Latest News by tag consumer rights


The shopping rush begins…

28/11/16 Christmas is approaching fast, especially now Black Friday has reared its head. And that means we need to turn our attention to weaving through the festive maze of issues that could arise.

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Brexit – what’s going to happen to your consumer rights?

05/07/16 - On 23rd June, the UK voted to leave the European Union

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(04/05/16)High-street troubles – BHS in administration and what it means for you as a customer

With familiar high-street department store chain BHS in administration – and facing a very real possibility of total collapse – what are your rights as a customer?

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Sale tags

High-street retailers and your rights

(05/05/2015) You don’t need to have watched Channel 4’s recent ‘Dispatches: The secrets of Sports Direct’ to know that retailers often go to extraordinary lengths to convince customers they’re getting a bargain.

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The Secret Consumer Compensation Scheme

We could all be missing out on making a claim because we don’t know about it, and for simple issues, too!

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Planning regs - what are the rules?

(26/11/14) Your local authority is the provider of number of services in your area, from collecting your bins, preventing noise pollution and ensuring planning guidelines are followed, to looking after schools, social care or municipal sports facilities. This week, we take a look at planning issues and how these are dealt with.

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The Resolver guide to Christmas shopping

Why smarter complaining can mean smarter shopping

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How Resolver helps students

(3/11/14) Ombudsman Services publishes a consumer rights guide for students

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Voucher websites – know your rights

(24/09/14) At least six million consumers receive discount voucher emails every week in the UK, so there are lots of opportunities for us to buy discounted products or services.

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