Latest News by tag consumer rights

Buying food your rights

Buying food - your rights

Shopping for food is such a part of life for us all that we sometimes don’t realise the rights we have with buying a packet of cereal are the same as they are when buying a pair of shoes.

Read more
Shopping%20rush

The shopping rush begins…

28/11/16 Christmas is approaching fast, especially now Black Friday has reared its head. And that means we need to turn our attention to weaving through the festive maze of issues that could arise.

Read more
Brexit2

Brexit – what’s going to happen to your consumer rights?

05/07/16 - On 23rd June, the UK voted to leave the European Union

Read more
Highstreettrouble

(04/05/16)High-street troubles – BHS in administration and what it means for you as a customer

With familiar high-street department store chain BHS in administration – and facing a very real possibility of total collapse – what are your rights as a customer?

Read more
Sale tags

High-street retailers and your rights

(05/05/2015) You don’t need to have watched Channel 4’s recent ‘Dispatches: The secrets of Sports Direct’ to know that retailers often go to extraordinary lengths to convince customers they’re getting a bargain.

Read more

The Secret Consumer Compensation Scheme

We could all be missing out on making a claim because we don’t know about it, and for simple issues, too!

Read more

Planning regs - what are the rules?

(26/11/14) Your local authority is the provider of number of services in your area, from collecting your bins, preventing noise pollution and ensuring planning guidelines are followed, to looking after schools, social care or municipal sports facilities. This week, we take a look at planning issues and how these are dealt with.

Read more

The Resolver guide to Christmas shopping

Why smarter complaining can mean smarter shopping

Read more

How Resolver helps students

(3/11/14) Ombudsman Services publishes a consumer rights guide for students

Read more

Who do you have an issue with?

Raise it for free via Resolver