Latest news by tag consumer rights


The Christmas countdown has begun!

03/12/2018 The countdown to Christmas has begun! Hurrah! But it’s not a happy time for everyone. Oh no, lots of people hate Christmas. Grumpy people. Shop workers. Elves.

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Rail complaints are changing – what you need to know!

26/11/2018 From 26 November onwards, the way your rail complaints are handled will be changing. You’ll have the opportunity to take your complaints to the Rail Ombudsman if you’ve been getting nowhere with a rail service provider.

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Black Friday and Cyber Monday – The ultimate guide to your rights

20/11/2018 The ultimate guide to Black Friday and Cyber Monday shopping.

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Under new ownership – Three things you need to know when a retailer is sold!

12/10/2018 What are my rights when a retailer changes hands?

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Media Round-Up – Your rights in this week's news

22/08/2018 Your rights in the news – our weekly summary of the things you need to know

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Monday Media Round-Up – Your money in the news

23/07/2018 Confession time: are you bored yet? Yes, it’s going to have a huge effect on all our lives, but Brexit fatigue is kicking in across the nation. Even the Mail hasn’t put it on the front cover of the paper today.

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The shopping rush begins…

28/11/16 Christmas is approaching fast, especially now Black Friday has reared its head. And that means we need to turn our attention to weaving through the festive maze of issues that could arise.

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Brexit – what’s going to happen to your consumer rights?

05/07/16 - On 23rd June, the UK voted to leave the European Union

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(04/05/16)High-street troubles – BHS in administration and what it means for you as a customer

With familiar high-street department store chain BHS in administration – and facing a very real possibility of total collapse – what are your rights as a customer?

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