Latest News by tag delays

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Government rail report: passenger experience 'woeful'

Resolver.co.uk welcomes today’s report from the Transport Select Committee, which highlighted the “woeful" experience of passengers on Southern trains

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Holidays from hell? Here’s how to get something back from a rotten time away

Your summer holiday is a big deal, too. In fact, for many families, it's the biggest single expense of the year, equivalent to 2 months’ salary. And even if you've planned your break like a military operation, sometimes things can go wrong.

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Rail fail

11/07/16 - In July, Southern Rail axed almost 350 timetabled services in an attempt to stabilise its strike-hit and delay-riddled network.

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What happens when a holiday goes wrong?

27/6/2016 - How to complain about a holiday (and how not to)

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Railways delays - Regulator to make delay refunds an easier win

(01/04/2016) With the Easter break fully upon us, vast swathes of the great British public will be taking to our transport network. And many will experience delays. Delays that will infuriate them

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Train delays

Train delays: Please mind the gap

(24/10/2015) Please mind the gap – the gap between when your train is supposed to arrive and when it actually does…

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Holidays, hotels and travel - what to do if everything goes wrong

(07/06/15) This week we've taken a look at ways you can get some redress and sweeten the bitterness of a holiday gone bad

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Easter get-away troubles

(19/3/2015) Easter is fast approaching, and with it the first big national getaway of the year. Cue the slew of stories in the media about delays, jams and gridlock.

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Flight delay compensation – time to pay up, industry told

(27/02/2015) Airlines put under more pressure to compensate delayed customers

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Cancelled and delayed flights - your compensation rights

(29/10/2014) In such a competitive market, airlines strive to cut costs to provide cheaper flights. That’s great news for your pocket, but an industry operating on such tight margins means that when something goes wrong it can go badly wrong!

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