Latest News by tag how to complain


Financial fraud – how to spot it and how to beat it

05/09/16 A startling figure for you: last year, £755 million was lost by British consumers to financial fraudsters.

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Thumb down holiday

Holidays from hell? Here’s how to get something back from a rotten time away

Your summer holiday is a big deal, too. In fact, for many families, it's the biggest single expense of the year, equivalent to 2 months’ salary. And even if you've planned your break like a military operation, sometimes things can go wrong.

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A summer of events

21/06/16 Euro 2016, Glastonbury kicking off festival season and Wimbledon: at this time of year, many of us will be heading off to one event or another. And you’ll be paying through the nose for the privilege, most likely.

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Credit card advice

Credit cards – what to do to prevent debt, missed payments and damage to your credit score…

(18/1/2016) January is often a time when our personal finances are tight. And it is then that you’ll be most tempted to let your credit card balance creep up

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Debt collector

Trouble with bailiffs? You and a quarter of all Brits...

(09/04/2015) With millions of Brits still struggling to control big debts in the aftermath of the credit boom and bust of the noughties,’s founder James Walker looks into your rights if the bailiffs come knocking

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DIY troubles… How to complain

(27/03/2015) This week we look at what you can do if something goes wrong with your DIY projects – when you can complain and when you can’t

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Payday loans - The new rules explained

(9/02/2015) We explain the ins and outs of new Payday loan regulations

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Book Review - The Complaining Cow

(31/10/2014) Complaints blogger publishes new complaints advice book

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Observer 'how to complain' article recommends Resolver

(14/09/2014) The Observer Money Section has an article on how to complain and recommends you try using Resolver to help you complain. We couldn't agree more!

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Tip of the Week: Pen is mightier than the sword

(31/08/2014) Read our tip of the week of how to complain effectively and get results.

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