If you want to complain about a problem that relates to Trains, you can use Resolver to make the process simpler. Whether you want to find out your rights, who to contact about your issue, or simply raise your complaint, Resolver will help you find the answer.
Type the name of the organisation you have an issue with into the orange box on this page to raise your Trains complaint via Resolver.
You can also read MoneySavingExpert.com's advice on train delays here.
Resolver is a totally free tool that connects British consumers directly to the people that can resolve their complaint. Phone using our iPhone or Android apps and you can even record what they say to you.
Resolver is not affiliated to, linked with or otherwise endorsed by any of the organisations within Trains services, or any of the companies or organisations that you can raise an issue with via us. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
We have 65 pages of rights guides for you covering 31 companies in Trains services. Feel free to browse these pages - they're all listed below.