resolver can help you solve issues against over 1,500 companies for free

We are here to help consumers get results to their issues by making complaining simple, without the frustration or feeling like you are wasting your time. Search for the company you have an issue with now.

Who do you have an issue with?

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How does resolver work?

resolver's promises:
  • We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman. But that is it.
  • If you find something wrong with a company or our processes, tell us and we will put it right.
  • We will keep adding companies and services to our database.
  • You can raise a complaint against resolver via resolver itself.
  • We do use cookies, but only to provide you with a better experience.

Latest News

eSAP Action Plan

resolver is joining the WRAP eSAP Programme to help consumers work out what to do with electronic goods when something goes wrong.

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Planes, trains & ferries your rights explained

It’s that time of year when we pack our bags and get away, from a few days visiting friends to jetting of to the sun. Along with moving house, the process of getting to and from your holiday destination can be extremely stressful so what are your rights if there is a problem?

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Good Morning Britain with James

The UK woke up this morning to see James on Good Morning Britain talking about the delays at the passport office as the backlog reaches 500k cases

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The complaints champion

James

resolver was developed by James Walker, who decided to become a consumer complaints champion after suffering poor customer service. James felt that there needed to be a better way to complain.

resolver investigates the complaints procedures of organisations, so we know what to do and who to speak to in order to resolve complaints effectively. That way we make it easy for everyone, and we help both consumers and companies find quick solutions to complaints.

We’ve created smarter complaining, making it quick, simple and easy for you to raise complaints and resolve your issues.

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