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resolver helps you to raise issues with more than 2,000 organisations for free

resolver helps you get your voice heard – we make complaining quick and simple. Search for the company you have an issue with now

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How does resolver work?

resolver's promises:
  • We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman. But that is it.
  • If you find something wrong with a company or our processes, tell us and we will put it right.
  • We will keep adding companies and services to our database.
  • You can raise a complaint against resolver via resolver itself.
  • We do use cookies, but only to provide you with a better experience.

Latest News

Five things to remember when booking a holiday

If you’re one of them, you should remember <a href="/" title="Home"></a>’s top tips to make sure you don’t have to worry about your holiday going wrong. That way, you shouldn’t have to make a complaint. James Walker, founder of resolver, gives his top 5 nuggets of wisdom for making sure you’re cruising for success and that you book your holiday in safety.   Read more...

The Secret Consumer Compensation Scheme

We could all be missing out on making a claim because we don’t know about it, and for simple issues, too!   Read more...

Pot holes: make a claim

Read the article on potholes and your rights and how to make a claim.   Read more...

The complaints champion


resolver was developed by James Walker, who decided to become a consumer complaints champion after suffering poor customer service. James felt that there needed to be a better way to complain.

resolver investigates the complaints procedures of organisations, so we know what to do and who to speak to in order to resolve complaints effectively. That way we make it easy for everyone, and we help both consumers and companies find quick solutions to complaints.

We’ve created smarter complaining, making it quick, simple and easy for you to raise complaints and resolve your issues.