Browse by Sector

in association with

Resolver makes complaining quick and simple

Who is your complaint with?
Martin lewis

Martin Lewis

Why MoneySavingExpert.com supports us, by its founder Martin Lewis

MoneySavingExpert’s aim has always been to cut your bills and fight your corner, including ensuring when a company doesn’t give you the product or service you expect, it should be put right. Yet complaining isn’t always easy – they often ignore or fob you off.
For the last decade we’ve used template letters to help – over 10m have been downloaded on our PPI and bank charges reclaiming campaigns alone.
Yet I believe Resolver can kick this up a step, so we’re now committed to marrying its technology with our campaigning background; incorporating Resolver into our guides, and feeding our template letters and experience into Resolver’s process. We hope this will make complaining smoother for millions.

How does Resolver work?

Latest News

Electricity bill
Energy providers – who gives you the best customer service for the least cash?

(15/5/2015) The UK’s energy providers might have finished a flurry of spring price reductions, but have they gone far enough? And who’s providing the best customer service? We find out

Read more...
Istock 000050681428 medium
Handset overcharging – why you could be paying too much for your mobile phone

(12/05/2015) Millions of Brits overcharged for mobile handset – we reveal how not to be a victim

Read more...
Resolver justice
Resolver recognised as key tool for the future of online dispute resolution

All-party law reform group JUSTICE points to Resolver as a key tool for an easy ‘dispute resolution pathway’

Read more...

Resolver promises

  • We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.
  • If you find something wrong with a company or our processes, tell us and we will put it right.
  • We will keep adding companies and services to our database.
  • You can raise a complaint against Resolver via Resolver itself.
  • We do use cookies, but only to provide you with a better experience.

Working with ombudsmen

With Resolver you can send your case to all key ombudsmen including:

Download the app

Member of

Adviceuk colour Trustmark colour Tsi colour

Find resolver on...