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resolver can help you solve issues against over 1,500 companies for free

We are here to help consumers get results to their issues by making complaining simple, without the frustration or feeling like you are wasting your time. Search for the company you have an issue with now.

Who do you have an issue with?

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How does resolver work?

resolver's promises:
  • We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman. But that is it.
  • If you find something wrong with a company or our processes, tell us and we will put it right.
  • We will keep adding companies and services to our database.
  • You can raise a complaint against resolver via resolver itself.
  • We do use cookies, but only to provide you with a better experience.

Latest News

Packaged bank accounts - have you been mis-sold?

(19/11/2014) Market data suggests that one in five of us holding a packaged bank account have been mis-sold the account. But what is a packaged bank account and do you have one?

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Tip of the week - Don't worry about your legal rights

(17/11/2014) If you feel that something is wrong then complain, because reputable companies can be quite nice, says resolver's pro complainer-in-residence Jasper Griegson

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Train delays – just what is a late train?

(12/11/14) We look at what the train operators count as late running - and just when you might be entitled to compensation

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The complaints champion

James

resolver was developed by James Walker, who decided to become a consumer complaints champion after suffering poor customer service. James felt that there needed to be a better way to complain.

resolver investigates the complaints procedures of organisations, so we know what to do and who to speak to in order to resolve complaints effectively. That way we make it easy for everyone, and we help both consumers and companies find quick solutions to complaints.

We’ve created smarter complaining, making it quick, simple and easy for you to raise complaints and resolve your issues.

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