Why MoneySavingExpert.com supports us, by its founder Martin Lewis
MoneySavingExpert’s aim has always been to cut your bills and fight your corner, including ensuring
when a company doesn’t give you the product or service you expect, it should be put right.
Yet complaining isn’t always easy – they often ignore or fob you off.
For the last decade we’ve used template letters to help – over 10m have been downloaded on our PPI and bank charges reclaiming campaigns alone.
Yet I believe Resolver can kick this up a step, so we’re now committed to marrying its technology with our campaigning background; incorporating Resolver into our guides, and feeding our template letters and experience into Resolver’s process. We hope this will make complaining smoother for millions.
23/08/16 User feedback system reveals the top companies for customer satisfaction following the resolution of a complaint
16/08/16 We’re all used to spending a little (or a lot) of money to keep the kids happy – especially during the school holidays. But £36 a head for a ‘party’ festival whose ‘highlight’ was a so-called play-castle made out of crisp-boxes really does take the biscuit.
When you think of PPI, you might think of irritating cold calls, spam emails and infuriating advertising jingles on radio and on daytime television.
With Resolver you can send your case to all key ombudsmen including: