Libraries - Librarian rude/unhelpful

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Based on resolver's experience, your local authority is responsible for providing a comprehensive and efficient library service. If you believe that the librarian has been rude or unhelpful, you should raise the issue with the library directly. However, if your complaint dealt with or the issue is not resolved, then you should contact your local authority.

resolver will guide you through your local council's procedures to raise issues and complaints.

We have 5,115 pages of rights advice for you covering 10,930 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.