Jet Airways cancels international flights


12/04/2018 Jet Airways has today suspended all its international flights, leaving passengers facing cancellations across its 380 international routes.

Jet Airways has said that they’re working hard to organise alternative flights or refunds for passengers where appropriate.

What are your rights?

If you were due to be flying from the UK to Mumbai or Delhi on one of today’s cancelled flights, you’re entitled to either:

  • Re-routing to the same destination at the earliest opportunity (on a similar flight) or later, if desired.
  • A refund of your ticket as well as a return flight to the point of first departure (if you’re flying as part of connecting flights).

If you’re stranded in London for an extended period of time, you’re also entitled to refreshments and accommodation (if the delays to your journey extend overnight).

You may also be due cash compensation of up to €600 – see our flight delays page for more info!

You should try and make any claims for compensation by contacting Jet Airways as soon as possible! If Jet Airways goes under, it could be significantly more difficult to get things sorted. You’ll most likely be placed at the bottom of a list of creditors – a situation you’d be better off avoiding!

Who do you have an issue with?

Raise it for free via Resolver

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

We do use cookies, but only to provide you with a better experience.