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Resolver users reveal the top companies for customer service

23/08/16 User feedback system reveals the top companies for customer satisfaction following the resolution of a complaint Read more...

The kids' party with a 'castle' made from crisp boxes

16/08/16 We’re all used to spending a little (or a lot) of money to keep the kids happy – especially during the school holidays. But £36 a head for a ‘party’ festival whose ‘highlight’ was a so-called play-castle made out of crisp-boxes really does take the biscuit. Read more...

When customer service goes right, and what to do if you’re a lowcostholidays customer

What to do if you’re a lowcostholidays customer? Read more...

Report reveals vulnerable patients not being served by the NHS

(1605/16)But what can you do if you feel poorly served by the Health Service? We investigate Read more...

Crash for cash scams – top 10 hotspots revealed

(12/04/16)As Birmingham is given the dubious honour of becoming Britain’s ‘crash-for-cash’ capital, we look at how this scam could affect you, and reveal the top tips on how to avoid becoming a victim. Read more...

Mobile phone theft – be very aware!

(11/3/2016) 2,000 mobile phones are stolen a day in the UK. And with a typical smart phone worth more than £400, that means hundreds of millions of pounds-worth of mobiles are stolen every year. Read more...

Five common customer complaints, and how companies should resolve them…

If you’ve got a complaint to make to a company, what’s it likely to be about? And what sort of response can you expect? We find out… Read more...

Get budgeting for Christmas with Money Advice Planner

(09/11/15) Money Advice Service launches easy-to-use budget planner, so you needn't get caught short of funds this Christmas Read more...

Surge in consumers using resolver.co.uk and getting issues solved

(4/5/2015) MoneySavingExpert.com helps get consumer issues resolved with resolver.co.uk Read more...

World Pothole Day? Use it to complain about the state of our roads

There’s one thing every winter brings to the UK’s roads – and that’s potholes. But website streetrepairs.co.uk has launched what it’s calling World Pothole Day in an effort to make our roads smoother. Read more...