Tip of the Week: Be un-British and make a fuss

(22/09/14) Never be afraid to express yourself

Many people are frightened of complaining for fear of causing an unnecessary fuss. This is a very British attitude and it means that scores of consumers who have very genuine grievances never manage to air them.

Shouty

For the price of a stamp, you are free to write to anyone you like, however senior he or she may be. Do not be afraid to put pen to paper. And if you make your complaint via Resolver email, it costs even less than a letter.

Read the rest of our tips here

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Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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