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Business clients
Contact Octagon Insurance customer service
If you you have an insurance claim or complaint with Octagon insurance you can submit it directly, or use resolver for FREE. We will help you understand your rights, to help you through the process and help you get the outcome you desire.
The majority of complaints about insurers relate to owners believing that the valuation of their vehicle has been too low, unfairly losing No Claims Discounts, administration charges have been too high or that claims have been unfairly declined. If you aren’t happy with how Octagon have treated you, you can use Resolver to understand your rights to help you get a fair settlement.
Disputed Claim
Changing details / admin charges
Conduct of staff
Full list of reasons you may wish to complain
Start your Insurance Claim
Hit and run claims
3rd party damage
Theft of the car
Vandalism
Theft from your car
Full list of claim types
Help with claiming on Octagon Insurance
Claiming on insurance can be very stressful, the key to successful claims is to ensure that you have as much proof to back up your claim and ensuring you’ve checked the policy booklet to give yourself the best chance of success. Resolver can help by guiding your through the process helping you ensure that you get a fair settlement on your claim.
How does Resolver work?
Free forever
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
How to complain about Octagon Insurance customer service
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
Head Office address
Phone number: 0844 561 4615
Please check with your phone provider if you are unsure about how much a call will cost.
Using Resolver you can:
- Keep all your correspondence in one place
- Go straight to the correct contact point within an organisation
- Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
- Receive reminders when you get a response from a company or organisation
- Get an automatic notification when it's appropriate to escalate your case to the next management level within a company
- Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary
Need help complaining?
Resolver is a totally free service that you can use to complain effectively.
We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Octagon Insurance.
Want to start a complaint about Octagon Insurance?
Working with
With Resolver you can send your case to key ombudsmen and regulators including:
