If you want to contact your energy company for anything from a simple change of address to a complex billing issue then Resolver can help. Resolver will help you find out your rights, allow you to record your communications, and guide you through the process. If you can't resolve the issue direct with the company, you can also send your case to the Energy Ombudsman.

For more information, check out our guide to energy providers and smart meters. You can also read all of our popular rights guides too.

We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Helping you with the Energy sector

You can raise issues with 148 companies in the Energy sector
Key companies include:

All companies in the Energy sector:

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We have 393 pages of rights guides for you covering 148 companies in the Energy sector.
Feel free to browse these pages - they're all listed below.

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Who do you have an issue with?

Raise it for free via Resolver

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

The Furniture Ombudsman logo Ombudsman Services logo Financial Ombudsman Service logo CEDR (Centre for Effective Dispute Resolution) logo Gambling Commission logo Consumer Dispute Resolution Ltd logo Transport Focus logo