Our Cookie Policy

When you visit our website, we will use cookies to ensure that you get the best experience on our website. These cookies might be about you, your preferences or your device. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

We will need to use a cookie to remember the choices that you have made within our cookie privacy manager. This will have a couple of consequences:

• If you delete all your cookies, you will have to update your preferences with us again.
• If you use a different device or browser, you will have to tell us your preferences again.

Information Notice

Data Controller

Resolver Group Ltd (hereinafter referred to as "Resolver", "we", "us") will as controller process your personal data as further described below.

Purpose and Legal Basis for Processing

When you visit our website(s) we collect and process your IP address and information on your browsing on our website. The purpose of our processing is to identify you as return visitor to our website, to analyse the behaviour of the visitors to our website to enhance our communication and structure of our website(s) and to build a profile of your interests to be able to show you relevant adverts for our products and services also on other websites. When possible we also combine your online web behaviour data with the personal data that you eventually have previously provided to us.

The legal basis for our processing of your personal data as described above is that this processing is necessary for the purposes of our legitimate interest, except for the processing where we combine your online web behaviour data with the personal data that you have previously provided to us for which we base on your consent. 

You have the right to withdraw your consent at any time which you do by directing a request for withdrawal of consent to the Customer Services Team. You also have the right to decline our use of these cookies by clicking the link “Cookies” located within the footer of this site. Select “Options” and deselect each checkbox.

Disclosure / Recipients of Your Personal Data

Your personal data will be disclosed to and processed by our affiliates and business partners for the above purposes.

Retention Time

Your cookies will expire either after the lifespan given in the tables below, when you close your browser or when you manually clear your cookies through browser settings.

Your rights and contact information

For more information on your rights in relation to our processing of your personal data and contact details for further information and complaints as well as contact details to our Data Protection Officer, please visit our privacy policy.

Strictly Necessary Cookies

These cookies are necessary for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Name: _resolver_session
Lifespan: At the end of the session

Targeting and Advertising Cookies

These cookies may be set on our site or through our site by our advertising partners. They can be used by Resolver and shared with our third party advertising companies to build a profile of your interests, to send you relevant email communications from Resolver and to show you relevant adverts for Resolver products and services on other third party advertising partner sites e.g. GoogleAds. This is based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted and relevant advertising and email communications.

Cookie Name: __gads
Lifespan: One year

Cookie Name: accepts_ads_cookies
Lifespan: One year

Statistics Cookies

Resolver uses Google Analytics, which gives us insights into how you use our websites. This data consists of which pages you viewed, which links you clicked on, how long you spent on a page and what device you have used. We use this data to help us understand how people use our web site and to ensure that it functions correctly. This data is not used for marketing or advertising and is not shared with third parties.

Cookie Name: _ga
Lifespan: Two years

Cookie Name: _gid
Lifespan: One day

Cookie Name: _hjAbsoluteSessionInProgress
Lifespan: At the end of the session

Cookie Name: _hjid
Lifespan: At the end of the session

Cookie Name: _hjIncludedInSessionSample
Lifespan: At the end of the session

Cookie Name: _hjMinimizedPolls
Lifespan: At the end of the session

Cookie Name: _hjSession_*****
Lifespan: At the end of the session

Cookie Name:
Lifespan: One year

Who do you have an issue with?

Raise it for free via Resolver