Browse by Sector

in association with

Health complaints

Who do you have an issue with?

If you have a healthcare complaint to make about hospitals. then you can seek redress or complain via Resolver.

Helping you with the Health sector

You can raise issues with 736 companies in the Health sector

Key companies include:

Please note:
Resolver is not affiliated to, linked with or otherwise endorsed by any of the organisations within the Health sector, or any of the companies or organisations that you can raise an issue with via us.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

All companies in the Health sector:

Your rights

We have 26 pages of rights guides for you covering 736 companies in the Health sector. Feel free to browse these pages - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of consumer rights information.

Start by telling us the name of the company or organisation you have an issue with.

Rights Finder:
Who do you have an issue with?

Frequently Asked Questions about Health

Is there an ombudsman that covers health matters?

There is - it’s called the Parliamentary and Health Ombudsman, but getting your case heard can be tricky. You have to go to your MP first and they will refer your case to the Parliamentary and Health Ombudsman.

Does the Parliamentary and Health Ombudsman cover all healthcare matters?

No. The ombudsman only covers NHS services. For private healthcare matters, you need to treat any complaint as an insurance issue, and complain accordingly - but you needn’t worry, because resolver will always get you pointed in the right direction.

How we can help

Explains your rights to you - We keep it simple, so there’s no confusion

You’ll find no legal jargon in our consumer guides, just solid, straightforward comprehensive consumer rights information. Plus, our consumer guides are tailored specifically for every type of issue.

Helps you prepare emails - Our templates are proven to get responses 

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Lets you record all your communications - Keep a copy of everything that’s said with your issue

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – resolver does this for you automatically.

Creates a case file for you - Save and upload all relevant communication and documents

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with resolver.

Lets you know when to escalate your complaint - Our system knows the next steps to take to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Who do you have an issue with?

How does resolver work?

Bespoke consumer guides

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Screenshot 1

Simple, flexible templates

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Screenshot 2

All complaint correspondence recorded

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – resolver does this for you automatically.

Screenshot 3

What’s a case file?

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with resolver.

Screenshot 4

What are your next steps?

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Infog image