If you have a complaint with public services including the Passport Office, HM Border Force, the DVLA, your local authorities, your university or you have received a parking ticket (PCN), then resolver can help. Whether it’s a problem with schools, parking, healthcare, care homes, social services, or even the bins on your street, using Resolver can simplify the process that will get your issue listened to.

If your parking ticket is from a private firm then check out our complete guide on your rights and appealing a private parking ticket. You can also read all of our popular rights guides too.


We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Helping you with the Public Services sector

You can raise issues with 560 companies in the Public Services sector
Key companies include:


All companies in the Public Services sector:

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We have 539 pages of rights guides for you covering 560 companies in the Public Services sector.
Feel free to browse these pages - they're all listed below.

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Who do you have an issue with?

Raise it for free via Resolver

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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