If you are having problems with Housing & Care 21 and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
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Resolver is not affiliated to, linked with or otherwise endorsed by Housing & Care 21.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Housing & Care 21 provides:

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 2,793,910 users had to say

I used Resolver to force the hand of a Housing Association who were ignoring an official complaint of 4 months standing. It’s all too common for providers to ignore their customers and expect them to put up with shoddy service. A big hurrah for the outcome! Many thanks.
Maria M via facebook
I used Resolver to force the hand of a Housing Association who were ignoring an official complaint of 4 months standing. It’s all too common for providers to ignore their customers and expect them to put up with shoddy service. A big hurrah for the outcome! Many thanks.
Maria M via facebook
I used this for a complaint to social services. There are reminders when you need to take action and immediately sends your message/complaint to the appropriate person within an organisation. There are many businesses and companies that can be contacted in this way. My complaint went to the Ombudsman who have now dealt with my complaint satisfactorily. I would definitely use this again and recommend it to anyone.
Hazel C via trustpilot
Many thanks for your resolver site, I have had a possible result this morning,when an Inspector from Wellingborough Homes called and apologised for not visiting our house on the 27/07/16. He has now promised that the trees will be cut back at their cost, in November/ December, and that he will put this offer in writing,so all may work out well. Thank you for your site, as without it I doubt if we would have had such a good result (if any) by our own means.
Thomas Taylor via email
I returned to Australia after living in the UK for 5 years. My last landlord was a nightmare, I left being owed rent paid in advance as well as my deposit. The estate agents were not returning my emails after over 2 months since I vacated. I wasn't sure the magistrates court would help me as I was now back in Australia and Citizen's Advice couldn't help. Luckily I found Resolver and I was able to contact someone higher up at the holding company who were very helpful. I now have all my money back! I couldn't have done it without Resolver who provide an invaluable service. Thank you!
Peter F via facebook
resolver has helped me resolve an issue with Hampshire county council very pleased, very simple, love the product
Alex Duff via facebook
I heard about resolver in the Sun, and downloaded the App, love the phone recording, really useful App
Ernie Jacob via email
Resolver sorted out my problem with the council who had just left me with 20 days of rubbish and that was after I had applied for help to get the wheelie bins out. They sorted it out in a day and I'm delighted
Alastair H via facebook
Really good website, helped me with my parking ticket complaint.
Kevin T via facebook

Housing & Care 21 provides

Using Resolver, you can submit an issue about 2 services offered by Housing & Care 21. Your case will be sent to the correct person or team at Housing & Care 21 and escalated at the correct times, to the correct person, if required.

Housing & Care 21 Care and Support

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Housing & Care 21 complaints. If your complaint is not resolved by Housing & Care 21, you can then package it up and send it to the Local Government and Social Care Ombudsman.

Start your complaint

Housing & Care 21 Social Housing

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Housing & Care 21 complaints. If your complaint is not resolved by Housing & Care 21, you can then package it up and send it to the Housing Ombudsman.

Start your complaint

Want to start a complaint about Housing & Care 21?

Raise it for free via Resolver

Helping you with Housing & Care 21

How do I make a Housing & Care 21 complaint using Resolver?

If you want to make a complaint about Housing & Care 21 using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Housing & Care 21 case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Housing & Care 21, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Housing & Care 21, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Housing & Care 21 complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Housing & Care 21 contact details press the button below

View Housing & Care 21 complaints contact details

About

To help you get the best response from your Housing & Care 21 complaint Resolver guides you through every step of the process.

To help you get the best response from your Housing & Care 21 complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Housing & Care 21 complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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