If you are having problems with Dumfries and Galloway Council and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by Dumfries and Galloway Council.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 1,435,706 users had to say

Resolver helped me get compensation back for a flight. It was Easy and Awesome. Thanks Again Resolver
Saar Angela via facebook
I could not switch service provider, it had taken me over a year and the issue was still not sorted, resolver help me sort out the issue in less than a week, thank you so much, great service and good luck
Tam Weston via email
Sports Direct apologised and refunded the money I requested. I’ve no doubt without even the first stage of the Resolver process I would still be waiting to hear from them now.
Julie Partington via email

Dumfries and Galloway Council provides

Using Resolver, you can submit an issue about 12 services offered by Dumfries and Galloway Council. Your case will be sent to the correct person or team at Dumfries and Galloway Council and escalated at the correct times, to the correct person, if required.

Dumfries and Galloway Council Adult services

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Child services & schools

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Council Tax

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Environmental

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Freedom of information

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Information Commissioner’s Office .

Start your complaint

Dumfries and Galloway Council Housing

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Libraries

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Planning

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Policy

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Reporting

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Trading Standards

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Dumfries and Galloway Council Transport

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dumfries and Galloway Council complaints. If your complaint is not resolved by Dumfries and Galloway Council, you can then package it up and send it to the Scottish Public Services Ombudsman.

Start your complaint

Want to start a complaint about Dumfries and Galloway Council?

Raise it for free via Resolver

Helping you with Dumfries and Galloway Council

Frequently asked questions about Dumfries and Galloway Council

How do I make a Dumfries and Galloway Council complaint using Resolver?

If you want to make a complaint about Dumfries and Galloway Council using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Dumfries and Galloway Council case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Dumfries and Galloway Council, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Dumfries and Galloway Council, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Dumfries and Galloway Council complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Dumfries and Galloway Council contact details press the button below

View Dumfries and Galloway Council complaints contact details

About

To help you get the best response from your Dumfries and Galloway Council complaint Resolver guides you through every step of the process.

To help you get the best response from your Dumfries and Galloway Council complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Dumfries and Galloway Council complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

We do use cookies, but only to provide you with a better experience.