Ceredigion County Council complaints

If you are having problems with Ceredigion County Council and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

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Resolver is not affiliated to, linked with or otherwise endorsed by Ceredigion County Council.

We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

Ceredigion County Council provides:

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 2,485,397 users had to say

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Ceredigion County Council provides

Using Resolver, you can submit an issue about 12 services offered by Ceredigion County Council. Your case will be sent to the correct person or team at Ceredigion County Council and escalated at the correct times, to the correct person, if required.