Birmingham Metropolitan College complaints

If you are having problems with Birmingham Metropolitan College and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

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Resolver is not affiliated to, linked with or otherwise endorsed by Birmingham Metropolitan College.

We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

Birmingham Metropolitan College provides:

University

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

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Joanne H via facebook

I used this for a complaint to social services. There are reminders when you need to take action and immediately sends your message/complaint to the appropriate person within an organisation. There are many businesses and companies that can be contacted in this way. My complaint went to the Ombudsman who have now dealt with my complaint satisfactorily. I would definitely use this again and recommend it to anyone.
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Kim Hicks via facebook

Hammersmith & Fulham took seven weeks to investigate and respond to Marcus’ complaint but found in his favour and cancelled the parking ticket. Marcus said: “This was really stressful and I am not sure why I even got the ticket, but, I am glad the right thing has been done!”
Marcus via email

Birmingham Metropolitan College provides

Using Resolver, you can submit an issue about 1 service offered by Birmingham Metropolitan College. Your case will be sent to the correct person or team at Birmingham Metropolitan College and escalated at the correct times, to the correct person, if required.

Birmingham Metropolitan College University

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Birmingham Metropolitan College complaints.

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Want to start a complaint about Birmingham Metropolitan College?

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Helping you with Birmingham Metropolitan College

How do I make a Birmingham Metropolitan College complaint using Resolver?

If you want to make a complaint about Birmingham Metropolitan College using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Birmingham Metropolitan College case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Birmingham Metropolitan College, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Birmingham Metropolitan College, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Birmingham Metropolitan College complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Birmingham Metropolitan College contact details press the button below

View Birmingham Metropolitan College complaints contact details

About

To help you get the best response from your Birmingham Metropolitan College complaint Resolver guides you through every step of the process.

To help you get the best response from your Birmingham Metropolitan College complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Birmingham Metropolitan College complaint.

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We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

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