You’re likely to have engaged the services of lawyers or solicitors for dealing with mortgages, tax issues (particularly if you’re self-employed), divorce, inheritance and wills. You may have worked with law firms over the drawing up of contracts or for arbitration with employees or clients. If you have a complaint with any legal services, Resolver will guide you through the complaints process.
You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
You can raise issues with 552 companies in the Legal sector
Key companies include:
We have 25 pages of rights guides for you covering 552 companies in the Legal sector.
Feel free to browse these pages - they're all listed below.
With Resolver you can send your case to key ombudsmen and regulators including:
We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.
If you find something wrong with a company or our processes, tell us and we will put it right.
You can raise a complaint against Resolver via Resolver itself.