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Colchester County Court and Family Court is currently not responding to complaints via Resolver.

As a result, HMCTS is unable to consider complaints raised with Colchester County Court and Family Court via Resolver.

If you decide to use Resolver, you'll still be able to access our rights guides and template letters.

Please contact HMCTS directly in addition to making a Resolver case. Sorry for the inconvenience.

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Resolver is not affiliated to, linked with or otherwise endorsed by Colchester County Court and Family Court.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 4,620,929 users had to say

Great support in resolving issues with my complaint re: discrimination and mistreatment in Family Court. Things made so much easier for common people... Thank you, Resolver! Thank you, James! What a Brilliant idea you had!
Raluca A via facebook
I can't thank resolver enough. Twice I have had calls from Chief Executives offices to resolve issues. It would never been escalated so quickly without resolver. I recommend them to anyone who mentions complaining!! Big thanks!
Kim Hicks via facebook
Hammersmith & Fulham took seven weeks to investigate and respond to Marcus’ complaint but found in his favour and cancelled the parking ticket. Marcus said: “This was really stressful and I am not sure why I even got the ticket, but, I am glad the right thing has been done!”
Marcus via email
Fiona Price via facebook
An excellent service run by professional people
Dave Duncan via facebook
Thanks - love the app
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Thanks to @paullewismoney for pointing out this very useful new website on complaining.
Steve Burkeman via twitter
"I think your system is great, BT called today and said they would refund me £12 of calls that were being dialled by its hub. I run a charity for poor and homeless people (1200 families a year or so) and they could certainly benefit from your efforts ."
Robina via email

Helping you with Colchester County Court and Family Court

How do I make a HMCTS complaint using Resolver?

If you want to make a complaint about HMCTS using Resolver, then the process could not be simpler. All you need to do is answer a few simple questions to identify the type of complaint you wish to make. We will then offer you our initial advice on how to proceed with the complaint. If you wish to continue with your complaint, we will help you create an email to send to HMCTS. This will detail your issues and spell out how you would like your complaint to be resolved. Alternatively, you can make your complaint by phone.

What issues can HMCTS help with?

If you wish to raise a complaint about the conduct of HMCTS, you can do so about:

  • How HMCTS admin staff handled your case
  • The facilities offered by HMCTS

Can I complain about the outcome of my case?

No - you cannot use Resolver to challenge a judicial decision. In this case, you should seek legal advice about how to appeal.

Is it free to make complaint to HMCTS via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

How does Resolver keep records of my HMCTS complaint?

Resolver records all your details about your HMCTS complaint in a detailed case file. We also keep a record of any correspondence you send via Resolver and any phone calls you make using our app. We will also keep everything together in your case file.

Contact details

To view the Colchester County Court and Family Court contact details press the button below

View Colchester County Court and Family Court complaints contact details


If you have a complaint about the HM Courts & Tribunals Service (HMCTS), you can raise the issue simply and effectively via Resolver

What HMCTS does - roles and responsibilities

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. It is also responsible for non-devolved tribunals in Scotland and Northern Ireland. HMCTS work with an independent judiciary to provide a fair, efficient and effective justice system.

HMCTS employs around 18,000 staff and operates from locations in England, Wales, Scotland and Northern Ireland.

A brief history of HMCTS

Her Majesty's Courts and Tribunals Service is an executive agency of the Ministry of Justice. It was created on 1 April 2011 by the merger of Her Majesty's Courts Service and the Tribunals Service.

It works from about 600 locations across the United Kingdom.

Related Companies

Working with

With Resolver you can send your case to key ombudsmen and regulators including: