Shopping problems? If you have an issue with a purchase, from something to simple to luxury goods, find out your rights. Whether you've bought in person, online or via a catalogue then Resolver can help! The Resolver system simplifies the process of raising an issue and ensuring your complaint is heard and addressed - all for free!
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
You can raise issues with 1005 companies in the Shops sector
Key companies include:
All companies in the Shops sector:
We have 151 pages of rights guides for you covering 1005 companies in the Shops sector.
Feel free to browse these pages - they're all listed below.
Who do you have an issue with?
With Resolver you can send your case to key ombudsmen and regulators including:
Resolver is a member of
We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.
If you find something wrong with a company or our processes, tell us and we will put it right.
You can raise a complaint against Resolver via Resolver itself.