Petrol stations - Spilled fuel

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If you spill petrol you should report it immediately to the cashier to ensure it is not a fire risk.  The cashier should be trained to deal with the situation and as well as making the area safe they should offer you facilities to wash your hands and may be able to provide a disposable suit to wear and a plastic bag to put your clothes in. 

You should know
  • Petrol pumps are checked for accuracy when they are installed and serviced
  • Trading Standards will also check the accuracy of pumps. If you experience issues, you should report the issue to your local Trading Standards. You can do this via resolver
  • All pricing should be clearly displayed to you before your purchase 
  • If you experience any problems, raise them while you are still at the petrol station and take down the name of the person that you spoke with. If your problem is not resolved at the station, you can raise a complaint via resolver

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