Insurance complaints

Insurance complaints are common, as insurance is such a crucial part of our daily lives. So top-quality customer service is absolutely essential, and Resolver can help you make a successful insurance complaint. If you’ve encountered an issue with the insurance cover for your car, your home, your phone, your holiday or any of the products and services you could have an insurance policy for, Resolver is the way to find a resolution.


We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Helping you with the Insurance sector

You can raise issues with 405 companies in the Insurance sector
Key companies include:


All companies in the Insurance sector:

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We have 517 pages of rights guides for you covering 405 companies in the Insurance sector.
Feel free to browse these pages - they're all listed below.

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Who do you have an issue with?

Raise it for free via Resolver

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved
Maintenance notice

Resolver will be down for maintenance on Thursday 14th November from 21:00 GMT. Sorry for the inconvenience.