Travel insurance - Quotation information incorrect

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Based on resolver’s experience to date, if your quotation is based on incorrect information it is up to you to ensure that the information is amended before taking out an insurance policy. Contact your insurer immediately and give them your correct details or your insurance could be void and you won’t be covered in the event of a claim.

Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.
You should know
  • If you’re making a complaint about making an insurance claim rather than a mis-sold policy, check your documents to see who the “underwriter” is. You’ll need to make a complaint to that organisation.

If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with your supplier, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

 

 

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Resolver covers the issue Quotation Information Incorrect for 105 companies and organisations:

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