You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Legal and General complaints. If your complaint is not resolved by Legal and General, you can then package it up and send it to the Financial Ombudsman Service.
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Legal and General complaints. If your complaint is not resolved by Legal and General, you can then package it up and send it to the Financial Ombudsman Service.
If you want to make a complaint about Legal and General in the Insurance using Resolver, then the process could not be simpler. All you do answer a few simple questions as Resolver finds out precisely what sort of complaint you wish to make. We will then offer you our initial advice on how to proceed with the Legal and General complaint. If you wish to continue with your complaint, we will help you create an email to send to Legal and General. This will detail your issues and spell out how you would like your complaint to be resolved. Alternatively, you can make your complaint by phone.
Resolver records all your details about your Legal and General complaint in a detailed case file. we also keep a record of any correspondence you send via Resolver and any phone calls you make using our app. We will also keep everything together in your case file, and will help you to package it up if you decide to escalate your complaint beyond Legal and General
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
To view the Legal and General contact details press the button belowView Legal and General complaints contact details
Legal and General is a company in the Insurance sector. Resolver can help guide you through every step of the process.
To help you get the best response from your Legal and General complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Legal and General complaint.