Having problems with Animal Friends? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.
How do we calculate metrics?
Animal Friends logo

Animal Friends

100 %

Resolution rate

Most complained about services

Pet Insurance

Most common issues

Disputed claim Claim Customer services
Having problems with Animal Friends? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.

Resolver is not affiliated to, linked with or otherwise endorsed by Animal Friends.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 5,015,537 users had to say

I happened to find Resolver when looking for another product on the Money Saving Expert site. The toolkit is easy to use and designed to be fair to both parties. Animal Friends responded straight away but only when I escalated my complaint, I hope other pet owners in similar situations will feel empowered to challenge and persevere with Resolver's help. My grateful thanks to the team at Resolver.
Nina G via facebook
I can't thank resolver enough. Twice I have had calls from Chief Executives offices to resolve issues. It would never been escalated so quickly without resolver. I recommend them to anyone who mentions complaining!! Big thanks!
Kim Hicks via facebook
Hammersmith & Fulham took seven weeks to investigate and respond to Marcus’ complaint but found in his favour and cancelled the parking ticket. Marcus said: “This was really stressful and I am not sure why I even got the ticket, but, I am glad the right thing has been done!”
Marcus via email
Outstanding!
Fiona Price via facebook
An excellent service run by professional people
Dave Duncan via facebook
Thanks - love the app
Rita Tappia via email
Excellent!
Butlers-Wharf Zuikis via facebook
Thanks to @paullewismoney for pointing out this very useful new website on complaining.
Steve Burkeman via twitter
"I think your system is great, BT called today and said they would refund me £12 of calls that were being dialled by its hub. I run a charity for poor and homeless people (1200 families a year or so) and they could certainly benefit from your efforts ."
Robina via email

Helping you with Animal Friends

How do I make a Animal Friends complaint using Resolver?

If you want to make a complaint about Animal Friends using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Animal Friends case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Animal Friends, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Animal Friends, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Animal Friends complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Animal Friends contact details press the button below

View Animal Friends complaints contact details

About

To help you get the best response from your Animal Friends complaint Resolver guides you through every step of the process.

To help you get the best response from your Animal Friends complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Animal Friends complaint.

Related Companies

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

The Furniture Ombudsman logo Ombudsman Services logo Financial Ombudsman Service logo CEDR (Centre for Effective Dispute Resolution) logo Gambling Commission logo Consumer Dispute Resolution Ltd logo Transport Focus logo