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The Financial Conduct Authority (FCA) deadline for PPI complaints (commission and mis-sale) came into force at midnight 29th August 2019.
You can continue to use your existing provider’s, online, telephony and postal channels should you wish to make a PPI Complaint, where this will be assessed to identify any significant reasons for your late submission.
Please visit the dedicated webpages below:
NatWest:https://personal.natwest.com/personal/support-centre/how-to-complain/ppi-complaints.html
RBS:https://personal.rbs.co.uk/personal/support-centre/how-to-complain/ppi-complaints.html
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Next steps
It’s quick and easy to get your case started. We’re on hand to help, every step of the way.
What can we help with? Let us know by choosing the issue you’d like RBS to take a look at.
Once you’ve chosen an issue, you can add photos, videos or other information to help your case. When you’re done, we’ll send it all off to RBS.
We’ll keep everything in your personal case file, so you can always check where you’re at and see what to do next.
RBS works with Resolver to give you the best possible outcome for your complaint.
Resolver is a free, independent tool that helps consumers raise and resolve issues.
Get started in just a few clicks.
It’s totally free! We’ll never charge you for our services.
