Payday Express complaints
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Got an issue or need assistance
If you have any issues with Payday express you can submit your issue through Resolver. If you need any advice then click on 'Get Started' and Resolver can explain your rights or for additional assistance in dealing with your issue then contact the Financial Ombudsman Service on 0300 123 9 123 (from your mobile) or 0800 023 4 567 (from your fixed line).
Are payday loans regulated?
All Payday loan lenders are regulated by the Financial Conduct Authority (FCA), but, if you have any issues that cannot be resolved you can send your case through the Financial Ombudsman Service after 8 weeks or when a deadlok letter is received. If you submit a case through Resolver we will remind you when you can escalate your case to the Financial Ombudsman Service and package your case history up and automatically send this through for you.
General advice on payday loans
Don’t treat payday loans as a regular way to make ends meet - if you repeatedly take out loans, you may find that the repayments become more expensive than the interest on a credit card. Payday loans should be for emergencies only.
Make sure you have enough income to repay. Most payday loans companies will make sure you do with some sort of income check, but it’s best to carefully assess your own finances before taking the plunge
Tell the truth. When going through the application process for a payday loan, you need to be honest, or the payday loan company may end up handing you money you can’t pay back. This could easily lead to spiralling, out-of-control debt
Make sure you’re aware of all charges - there can be hidden extras above and beyond the hefty interest on late repayments. Most responsible lenders will detail these on their website - make sure you check the small print carefully
If you’re unemployed, forget it - if you have a part-time job or no guaranteed source of regular income, then it’s too much of a risk for the lender. No responsible payday loan company will approve a loan for you.
Payday loans can become really difficult to manage, especially if you’re late with repayments. For advice on alternative options or how best to handle serious financial problems, get in touch with the Money Advice Service.
To view the Payday Express contact details press the button belowView Payday Express complaints contact details
If you have any issues with Payday express you can submit your issue through Resolver.
Payday loan lender Payday Express is operated by parent company Express Finance (Bromley) Limited. You can get quickly agreed payday loans from it for £100 to £750 (£500 for first-time customers) over a period of eight to 37 days.
Representative APR for Payday express payday loans is 3478% or 378% fixed per annum.
If you’ve taken out a Payday express loan and feel that the company hasn't acted in the way it has promised to, then Resolver will help guide you through your payday loan complaint.