If you are having problems with Argos and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
Amber

3.7/10

Resolver Score

Our users say this company is OK, but there's room to improve!

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What is this?

Resolver Score is our way of telling you how easy it is to resolve an issue with a company.

What does a high score mean?

  • the company replies to our users promptly
  • our users are happy with the outcomes of their cases
  • our users would happily recommend the company to a friend

What is Resolver Score?

Resolver is not affiliated to, linked with or otherwise endorsed by Argos.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 2,851,390 users had to say

I have used Resolver recently over a small dispute and they were absolutely brilliant. I don't think the matter would have been settled if it was not for them. I would not hesitate to use them again or recommend them to someone I know. Thanks Resolver!!
Halima A via facebook
These people have done me a great service, thank you keep up the good work!
Ken S via facebook
Terrific and all for free!! The tools to help get you started and faq are great and relevant
Gayle H via facebook
I am certain my complaint wouldn't have reached director level without the support of Resolver! Thank you so much for always being a company I can rely on.
Helena via email
Had delivery issues over electrical goods. All good now thanks to Resolver! A fantastic service that you should definitely try if you're struggling with customer service.
Clarissa S via email
Wanted to complain about faulty goods and Resolver made it really easy. Thanks guys.
Devin N via email
I was refused a refund from Argos when returning a laptop after 14 days due to the speakers cutting out. I complained through Resolver and within 24 hours it was confirmed by Argos that I was entitled to a full refund and I've now got my money back. Thanks Resolver.
Nicholas W via facebook
I bought a product on line with Argos. The money was taken off my card and I did not receive an e-mail confirmation which meant there was no order. I spoke to quite a few representatives, about 8 over a period of 4 weeks to get the money I had paid refunded to my card. As soon as I used Resolver my money was refunded. Great tool to use & helps keep a record of the complaint. Thank you for your help & advice.
Amanda C via facebook
Wow, what a help Resolver has been with my house insurance claim. I have now been paid out in full. Thanks all that helped with my claim.
John W via facebook

Argos provides

Using Resolver, you can submit an issue about 12 services offered by Argos. Your case will be sent to the correct person or team at Argos and escalated at the correct times, to the correct person, if required.

Argos PPI (Payment protection insurance)

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service (PPI Team).

Start your complaint

Argos Online shopping

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Argos complaints.

Start your complaint

Argos In-store shopping

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Argos complaints.

Start your complaint

Argos Plevin (excessive PPI commission)

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service (PPI Team).

Start your complaint

Argos Argos Card

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Argos Buy Now Pay Later plans

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Argos Gift cards

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Argos complaints.

Start your complaint

Argos Gadget & Mobile Insurance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Argos Motor Insurance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Argos Pet Insurance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Argos Travel Insurance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Argos Home Insurance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Argos complaints. If your complaint is not resolved by Argos, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Want to start a complaint about Argos?

Raise it for free via Resolver

Helping you with Argos

How do I make a Argos complaint using Resolver?

If you want to make a complaint about Argos using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Argos case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Argos, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Argos, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Argos complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Argos contact details press the button below

View Argos complaints contact details

About

To help you get the best response from your Argos complaint Resolver guides you through every step of the process.

To help you get the best response from your Argos complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Argos complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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