Having problems with Reactive? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.
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Having problems with Reactive? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.

Resolver is not affiliated to, linked with or otherwise endorsed by Reactive.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 5,015,886 users had to say

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Resolver helped me claim back over £500 from my bank for a missold account. I couldn't have done it without them - thank you so much Resolver, you are real hero's.
Lisa R via facebook
After 4 years arguing with First Utility about not reading my gas meter, Resolver had it sorted within 2 weeks and the refund soon followed.
John I via facebook
Resolver helped me twice - first time to solve the conflict with British Gas and second time - with Euroline. Will use them again.
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As soon as Resolver got involved the problem was sorted out within weeks and I received some compensation from Scottish Power.
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Excellent and speedy service.
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Helping you with Reactive

How do I make a Reactive complaint using Resolver?

If you want to make a complaint about Reactive using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Reactive case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Reactive, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Reactive, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Reactive complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Reactive contact details press the button below

View Reactive complaints contact details

About

To help you get the best response from your Reactive complaint Resolver guides you through every step of the process.

To help you get the best response from your Reactive complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Reactive complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

The Furniture Ombudsman logo Ombudsman Services logo Financial Ombudsman Service logo CEDR (Centre for Effective Dispute Resolution) logo Gambling Commission logo Consumer Dispute Resolution Ltd logo Transport Focus logo