Travel insurance - Incorrect visas

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Based on resolver’s experience to date, as frustrating as the situation can be, most policies do not provide cover if you cannot travel because you did not arrange for a valid passport and/or any necessary visas and immigration requirements before your trip. If you have purchased cancellation insurance then you could check the situation regarding making a claim that way.

Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.
You should know
  • If you’re making a complaint about making an insurance claim rather than a mis-sold policy, check your documents to see who the “underwriter” is. You’ll need to make a complaint to that organisation.

If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with your supplier, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

 

 

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Helping you with Incorrect visas

Resolver covers the issue Incorrect Visas for 104 companies and organisations:

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